Returns & Exchanges
At Outdoor Fabric Central, we want you to be completely satisfied with your purchase. If your fabric or outdoor accessory isn't perfect, you can return most items in their original condition within 30 days for a refund or exchange.
Return Process
- 1.Request Authorization
Log into your account or contact our customer support team to receive a Return Merchandise Authorization (RMA) number before shipping any items back.
- 2.Pack Your Items
Securely package the unused fabric or hardware in its original packaging, ensuring the RMA number is clearly marked on the outside of the box.
- 3.Ship the Package
Send your return to our distribution center using a trackable shipping method; please note that custom-cut yardage may be subject to a restocking fee.
- 4.Receive Refund
Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5 to 7 business days.